Support Center

TW/US Stock NotePro

• Portfolio data is stored locally. Use export data before changing devices or reinstalling.
• Quote and broker features require valid provider API keys and network access.
• Cloud AI requires a supported AI provider key. Local AI requires importing a compatible GGUF model.
• The app is for recordkeeping and review, not guaranteed investment advice.

Common Fixes

• Confirm the selected language, display mode, and font size in Settings.
• If market data fails, test the quote provider key again and check the provider quota.
• If AI replies fail, test the AI connection and verify the model name or API URL.
• For local model issues, choose a smaller quantized GGUF model and keep the phone charged.

Contact

Email Support: labooniau@gmail.com

Please include device model, OS version, app version, screenshots, and the steps that caused the issue.